They were hands on through the entire experience and any concerns I had they were quick to address and problem solve immediately. When I moved to Tallahassee two years ago, I was really concerned on finding a place for me and my dog that was quiet, comfortable and safe. I absolutely LOVE this management company, they have all been very professional and always quick to assist when needed. I have lived under the proper management of Benchmark for almost two years. In fact, I would implore you to save yourself the headache and take your valued business elsewhere. I will never recommend this company to anyone. They continually waited till the very last second to either alert me of potential renter walk-throughs or mail me information regarding my lease and security deposit, and when I called to investigate they threw the book of FL Statutes at me and said they "didn't have to do anything but what the law states." Yes, I get that, you ungrateful hack of a landlord, but seeing as how I never damaged your property, was never late on a payment, and even went out of my way to pressure wash all of the decks and facades - something you should have done as a professional realty company - it would have been much more appropriate to try and accommodate your patrons. While the physical property was nice enough and the move-in process simple, the amount of blunt unprofessionalism and lack of courtesy I received once I gave notice of my intention to vacate was appalling.
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